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SERVICE & SUPPORTS

1. Sample requiring:
When you order samples, please contact regional sales manager and get Proforma Invoice for sample confirmation. After receiving your full payment in advance, samples will be delivered immediately by freight collect.
In order to delivery the samples to customer without any damage, we prefer express service
company by Fedex,DHL,TNT,UPS,EMS etc.

2. Delivery of Formal Order:
For OEM order, average delivery will be 20-30 days according to different product and customer requirements
For repeat orders, average delivery will be 15-25 days.
Sample Delivery:
For samples available in stock, we will arrange delivery immediately after receiving full payment of sample changes.
For special required samples, delivery will be 2-7 days after receiving full payment of sample changes.

3.Warranty:
We provide following warranty terms for optional after sales service
1% key spare parts provided together with formal order
For defect units within warranty period, we provide free repair service to customer and customer will be responsible for freight cost.
For special requirements of warranty according to different product, please contact regional sales manager for more detail.

 


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  No.653, SanCun Rd., Changhua City, Taiwan 50077            +886-4-7375230             +886-4-7375232             akee.taiwan@msa.hinet.net       akee@akee.com.tw

 

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